Learner registration struggle for blind couple

Kgaugelo Madua and Margaret Monageng on their wedding day.

A blind Mamelodi couple has complained that the Gauteng online learner registration system is failing them.

Kgaugelo Madua and Margaret Monageng recently got married and moved to Mamelodi West Section B2 which meant that they needed to enrol their two kids into schools in their new area.

ALSO READ:Online school registration slammed

They said they had been sent from pillar to post and that they were now worried they would miss the registration deadline of 12 June.

“We can’t have our children home all year next year without an education,” said Monageng.

Thabo Monageng (13) must register for grade 8 for next year while Phenyo Monageng (6) needs to register for grade 1.

“We have been trying to registered them since admissions opened with no luck,” said Madua adding that they relied on the help centres because they didn’t have internet access at home.

“We are not asking for any favours because we are blind but how are we going to register if the centres are always offline?”

The couple said the first day they went to the Teachers’ Centre in Mamelodi East they were discouraged by the long uncontrolled queues.

“People were jumping the queue and it was like we were going backwards,” said Madua adding that they decided to return home and wait for the early-bird rush to die down before giving the system another try.

“We waited a week but when we got there this time, the centre was offline and we were told to come back tomorrow.”

He said the next day it was the same and they were told the same line.

“We survive on social grants. We have not budgeted for travel to and from the centre everyday.”

Madua said they then went to Mamelodi High School where they were referred back to the centre that was always offline.

“When we went there, we were then referred to another centre in Sunnyside.

ALSO READ: Online learner admissions website live today

“I protested. I told the staff that travelling was difficult for us because we were blind but they told me to get my children to accompany me.”

The couple said they were disappointed in the online registration system.

Monageng said the department should have considered people living with disability and senior citizens who could not travel long distances.

“The help centres are too far, they should have been set up at local community halls and not only one venue.”

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  AUTHOR
Stephen Selaluke
Mamelodi journalist

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