Mamelodi commuters fed up with AutoPax

Crowded AutoPax Buses in Mamelodi.

Mamelodi commuters are dissatisfied with the service they are receiving from the AutoPax bus company.

Commuters said when the bus service was introduced two years ago, they were excited about riding to work “in style”.

Now however, many said they have lost their jobs because of poor service delivery from the company.

ALSO READ: Gauteng transport dept extends Autopax bus contracts

The commuters, who are mostly from Lusaka and the east of Mamelodi, said they started experiencing the problems around June 2016.

They said the buses were late and there was not enough seats for the number of commuters.

Commuters said there was not enough buses in Mamelodi and demanded that more buses be allocated before the situation got out of hand.

Commuter Anna Sindane, from Lusaka, said she was always late getting to work and feared her boss would fire her.

She said she worked in Lynnwood and spent around R480 on bus tickets every month.

Sindane said the AutoPax buses were no longer running in the morning so she had to spend extra money on taxi fare.

ALSO READ: Bus strike to leave commuters stranded

Peggy Sikele said: “As commuters we have launched several complaints to AutoPax but they always don’t care about our demands.”

Commuters said they often went to the bus depot to complain, but the managers were always in a meeting.

“We no longer want the buses in Mamelodi. The government must come up with a better solution for us before the situation get out of hand,” said Deon Mothokwa.

Commuters said most of them were expected to be at work around 07:00 but they were often late by more than two hours.

They said they could not afford taxi fare every day because it was too expensive.

Matsatsi Chego said she worked at Monument Park and her bus fare was R528 a month, but she had to spend close to R52 a day on alternative transport.

“I am not sure if I am going to survive until month end because we are always not sure whether the buses will come or not,” said Chego.

No comment was received from AutoPax at the time of going to press.

Crowded AutoPax Buses in Mamelodi.

AutoPax Bus commuters. Photo Stephen Selaluke

AutoPax Bus commuters in Mamelodi.

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Stephen Selaluke
Mamelodi journalist

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