East residents demand answers to water problems

Residents complained to Tshwane officials about unannounced water disruptions that affect the Zwavelpoort and Olympus areas.

Unhappy east residents voiced their concerns about water disruptions which have affected the area for nearly five months now.

A meeting with city officials was held on Tuesday, 31 October, at the Maragon School in Olympus.

Zwavelpoort and Olympus residents said they often went without water for up to 18 hours several times a week – without any notice from the Tshwane metro.

Head of utility services department, Stephen Notoane said the water supplier, Rand Water, had a faulty valve which was identified and repaired.

Notoane said despite the city`s efforts to try and fix the problem the valve experienced numerous network failures such as bursting pipes.

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He explained that the manual operation of the pressure valve may be the reason for the continuous water disruptions.

“We have come up with a sophisticated system that will help us find where exactly the problem is. We will arrange a meeting with Rand Water to try and find a solution,” he said.

MMC for infrustructure, Darryl Moss said that even though a water pressure booster station was being built to help alleviate the problem, the city`s water supply was limited and the demand for water grew bigger than the supply.

Moss promised that further development would not be approved until the problem was resolved

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“We will not approve any development until we are sure the infrastructure will be able to handle it.”

Some residents were not satisfied with the explanations and walked out before the session was over.

“The city has known about the problem since May and have failed to communicate with us,” one resident complained.

“Why did we have to get to this point before our concerns were taken seriously? If we were informed then we would be able to [make a] plan.”

The residents said the clinic and old age home suffered the most during water interruptions.

Officials promised residents that while the station was being built, the city along with Rand Water would provide a short-term solution by Friday, 3 November.

“It remains the city’s obligation to ensure that water is supplied,” Notoane said.

Residents said they struggled to cope without water and were planning to install a water tank themselves if the metro failed to come up with a solution.

 

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  AUTHOR
Noxolo Sibiya

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